Servizitech’s Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. Your trust is important to us, and we are dedicated to ensuring the security and confidentiality of your data.

Introduction

Servizitech (“we“, “us“, or “our“) operates the website https://servizitech.com/ (the “Website“) and provides various digital marketing services (the “Services“).

We are committed to protecting the privacy of our visitors and customers. This Privacy Policy describes how we collect, use, process, and disclose your Personal Information in accordance with applicable laws, including the current framework in India (and in anticipation of the Digital Personal Data Protection Act, 2023DPDP Act), and addressing principles of international regulations like the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) for future or occasional compliance.

By accessing or using our Website and Services, you consent to the data practices described in this policy.

Business Details

Business/Website Name: Servizitech

Legal Entity: Individual

Location: Pune, Maharashtra, India

Website Purpose: Providing digital marketing services.

Personal Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information“). We collect this data primarily through forms, service usage, and automated technologies.

How We Use Your Personal Information

We use the collected Personal Information for the following business and commercial purposes:

Service Delivery: To provide, operate, maintain, and improve our digital marketing services, including fulfilling service requests and processing transactions.

Communication: To respond to inquiries, provide quotes, send service updates, and manage customer service requests.

Marketing & Advertising: To send promotional emails, newsletters, and special offers (if you have subscribed). We use your data to show you relevant advertisements across platforms like Facebook and Google.

Analytics & Improvement: To monitor and analyze trends, usage, and activities in connection with our Website and Services, using tools like Google Analytics, to improve functionality and user experience.

Security & Fraud Prevention: To protect the Website and Services, our systems, and our customers, and to prevent fraudulent activities.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We may share your Personal Information with the following categories of third parties:

We require all third parties to respect the security of your Personal Information and to treat it in accordance with the law. They are only permitted to process your Personal Information for specified purposes and in accordance with our instructions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like Facebook Pixel and Google Analytics) to collect and track information about your usage and to enhance your experience.

What are Cookies? Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.

Google Analytics: Used to collect data on how users interact with our Website, which helps us improve our services.

Facebook Pixel: Used to track conversions from Facebook ads, optimize ads, build targeted audiences, and re-market to people who have already taken action on our Website.

Managing Cookies: You have the right to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

Data Security and Protection

The security of your Personal Information is paramount to us. We implement robust technical and organizational security measures designed to protect your data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Encryption: We use SSL/HTTPS encryption across our Website to secure data transmission.

Access Control: We restrict access to your Personal Information only to employees, agents, contractors, and other third parties who have a business need to know.

Payment Security: All payment transactions are processed through secure payment gateways (PayPal and Razorpay) that are required to comply with industry-standard security practices. We do not store sensitive credit card information on our own servers.

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to the extent required to resolve disputes.

User Rights (Data Principal Rights)

You, as the data principal, have the right to exercise control over your Personal Information. Based on current and anticipated Indian law (DPDP Act), and to align with global standards, you have the following rights:

Right of Access: The right to request a copy of the Personal Information we hold about you.

Right to Rectification/Correction: The right to request that we correct any Personal Information about you that is inaccurate or incomplete.

Right to Erasure/Deletion: The right to request the deletion of your Personal Information when it is no longer necessary for the purposes for which it was collected.

Right to Grievance Redressal: The right to approach us for the resolution of any grievances you may have regarding the processing of your Personal Information.

Rights for EU/UK and California Residents (Future/Potential Applicability)

In the event that our services become subject to the GDPR (for EU/UK users) or CCPA (for California users), additional rights would apply, including:

Right to Object to processing (GDPR).

Right to Opt-Out of the sale or sharing of Personal Information (CCPA).

If you are a resident of the EU, UK, or California, and we begin processing your data in a manner that triggers compliance with those laws, we will update this policy and provide the necessary mechanisms to exercise those rights.

Children’s Privacy (COPPA Compliance)

Our Website and Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to remove that information from our servers immediately.

Third-Party Links

Our Website may contain links to other websites, including our social media page: https://www.facebook.com/servizitechservices/. If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, your rights, or wish to make a data access, correction, or deletion request, please contact us at:

Email: info@servizitech.com

Website Contact Page: https://servizitech.com/contact/

Address: Pune, Maharashtra, India.

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